I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
All orders are processed and shipped within 1 to 2 business days. Some orders are shipped the same business day.
HOW LONG IS THE SHIPPING TIME?
Our orders will be shipped depending on the fulfillment center the product is from.
The delivery time depends on the shipping method that we use. Usually, it is 3-7 business days depending on the destination address.
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
CAN I CANCEL MY ORDER?
You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please email email@example.com. or contact us via our Contact Us page. All you need to do is send us an email with the subject line “CANCEL”.
I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at firstname.lastname@example.org. or contact us via our Contact Us page. If the address is wrong, we can correct this within 24 hours.
I HAVE A QUESTION THAT WASN’T ANSWERED, CAN YOU PLEASE HELP?
If we still haven’t managed to answer your question please feel free to contact us and we will do our best to reply within 12 hours.